The channel guide, also called an EPG or electronic program guide, is a data feed listing program names and air times that arrives bundled with your provider's channel list. It is not generated by IPTV Smarters Pro itself and it is not independent of your playlist. When you load a new line, you're loading both the channels and whatever guide data the provider attaches to them. A rich guide with accurate times reflects a provider that maintains that data well, not an app feature you can improve from settings.

A channel plays but its guide row is blank or says something generic like "No information available" when the provider hasn't mapped EPG data to that specific channel ID. This happens more with smaller or regional channels than with widely carried ones, and it's a provider-side data gap, not a stream problem. The channel itself is unaffected; you just won't see what's currently airing without watching it directly.

Guide data is typically pulled and refreshed on a schedule set by the provider, often daily, so a title showing at the wrong time usually means the feed hasn't refreshed yet rather than anything wrong on your end. Closing and reopening the app forces a fresh check but won't create data that the provider hasn't published. If the mismatch persists for more than a day across many channels, that's worth reporting to the provider rather than troubleshooting locally.

1. 1Refresh happens on the provider's schedule
2. 2A one-off mismatch usually self-corrects
3. 3Persistent, wide mismatches point to the source